⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Joe Cool HVAC We couldn’t be happier with our experience with Joe Cool HVAC! From start to finish, the entire team was professional, timely, and courteous. Matt, Nate, and Ken went above and beyond to make sure everything was done right, and their attention to detail really showed. A special thank you to Russell, the owner, for running such a top-notch company. The turnaround time was incredibly fast, and our new Trane 17 heat pump is running beautifully. It’s clear that customer satisfaction is their top priority. If you’re looking for reliable, professional HVAC service with quality you can trust, we highly recommend Joe Cool HVAC! Brad and PJ

We needed to have both HVAC systems (house and apartment) replaced in their entirety. This project included replacing a heat pump package unit with a dual-fuel split system, upsizing the apartment system from 1 ½ tons to 2 tons, relocating both outside units and removal and replacement of all ductwork, registers and return air filter frames, etc. I actually met with eleven HVAC contractors and received nine proposals. Of the nine, some were just too expensive; some were offering lower tier equipment and a few were unresponsive after the initial quote. I ended up with three contractors that I felt would do a good job with name brand equipment at a fair price; Allen Kelly, AirMakers and Joe Cool. My extended family has been using Joe Cool for at least the past twenty years to take care of eight houses between us. Joe Cook retired a couple years ago and Russell Penny took over Joe Cool HVAC. I would have just called Joe Cook if he had not retired, but I did not know Russell very well, so I went through this entire process and ended up with Joe Cool anyway. What I learned in the course of a full week working with the Joe Cool crew is that Russell is very knowledgeable and customer focused. He has a great crew in the field and Karen handled everything in the office flawlessly from passing messages to permits, inspections, AHRI certificates, Duke Rebates and other stuff that I am probably not even aware of. This is a tough time to change out an HVAC system. Rapidly rising prices, new refrigerants and equipment as of 1/1/25, unknown reliability; all make choosing the right installer even more important. I have every confidence that the Trane 17.1 SEER 2 multi-speed heat pumps are the right choice for us and that the equipment was sized and installed properly. I also like the fact that with the dual-fuel system in the main house, we have the best of both worlds and the flexibility to choose gas or electric depending upon utility prices in the future. And we now have the ability to run the furnace on a small generator if necessary. A big unknown for me is the dependability of this new equipment and new refrigerant, with leak sensors that can lock out a system. I would normally have waited a few years for the manufacturer to get the bugs out, but with the inflation reduction act tax credits expiring at the end of the year we decided to move ahead now. This makes our choice of servicing contractor all the more important. I expect that Russell, Ken, Matt and the rest of his crew will be knowledgeable and responsive if we do have any trouble with any of the equipment. There are some good HVAC contractors in our area. I wouldn’t hesitate to recommend AirMakers or Allen Kelly. For us, Joe Cool was ultimately the best choice.

Joe Cool installed a new HVAC for us a month ago, and we are very satisfied with the service. Getting the quote was easy - we were given six different options, and the process felt informative and low-pressure. Installation day was smooth: the team arrived right on time, was respectful of the property, and friendly. Afterward, Joe Cool handled the permitting, rebate, and paperwork, making everything simple and hassle-free. We’ve also used Joe Cool in the past to replace a broken fan motor on a 40+ year-old unit. They were able to fix it the same day at a very reasonable price, which gave us confidence to call them again. The new unit is working great, and we’ve already recommended Joe Cool to others!

Matt ,Nate and Their team installed a new system for me .They were very knowledgable , pleasant and kind . Work was done in four hours . They left everything clean and nice. Russell was very honest about everything . He charged Me a reasonable price for the entire system AC works perfect . So don’t waist your time looking for the best . You are in the right place . You can trust Joe Cool company 100% .

Just had Nate and Matt install our new AC unit. Could not be happier! This company has been totally professional throughout the whole process. Highly recommend them!!

Great group

Honest, prompt, courteous, and trustworthy. Words that sadly don't describe many companies these days, but yet aren't enough to describe Joe Cool.

Very knowledgeable and thorough maintenance and inspection of our unit. Highly recommend them to anyone who is looking for a decent, reliable and "no tricks" provider.